10th Anniversary Customer Contact West: A Frost & sullivan Executive MindXchange

Raising The Bar On Customer Engagement & Experience

Business, Marketing & PR

10th Anniversary Customer Contact West: A Frost & sullivan Executive MindXchange 19-22 Oct 2014 Loews Coronado Bay Resort, Coronado, United States
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Experience Frost & Sullivan's 10th Anniversary Customer Contact Executive MindXchange. Meet and collaborate with the brightest minds in the industry. Engage in sharing great insights, ideas, and best practices with a uniquely interactive event format. Go beyond proven strategy and build a post-event plan to drive results.


Select from the following tracks to build your custom program:

Executing on Your Customer Experience Strategy

Personalizing Your Customer Engagements

Achieving Channel Excellence

Boosting Effectiveness in the

Contact Center

Empowering Your Agents

On the Cutting Edge


Unique & Engaging Networking including:

Networking Golf Scramble

Vino Voyage Networking Excursion

Exclusive! Participant Meet ‘n Greet

“Tasty Travels” Networking Reception

Food For Thought - Networking Roundtables Hosted by Industry Leaders

10th Anniversary Customer Contact Wild West Olympics

Plus a Whole Lot More


Experience customer service excellence from a new perspective.

Participate in a tour of Petco Park, where the San Diego Padres will share how they stay connected with their community of fans all year long.

What can I learn from a ballpark, Isn't this a bit out there in left field? Exactly. You will surely benefit from this non-traditional customer service tour.

Who's Attending

Vice Presidents, Directors, and Managers involved with:

Customer Analytics

Customer Contact

Customer Loyalty

Customer Support Operations

Quality Assurance

Sales & Marketing

From: October 19, 2014 07:00
To: October 22, 2014 16:15

Loews Coronado Bay Resort, 4000 Coronado Bay Rd, 92118, Coronado, United States


Business, Marketing & PR


Customer Analytics, Customer Contact, Quality Assurance, Sales



Contact email

Contact phone
+1 877.463.7678


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