Experience Frost & Sullivan's 10th Anniversary Customer Contact Executive MindXchange. Meet and collaborate with the brightest minds in the industry. Engage in sharing great insights, ideas, and best practices with a uniquely interactive event format. Go beyond proven strategy and build a post-event plan to drive results.
Select from the following tracks to build your custom program:
Executing on Your Customer Experience Strategy
Personalizing Your Customer Engagements
Achieving Channel Excellence
Boosting Effectiveness in the
Empowering Your Agents
On the Cutting Edge
Unique & Engaging Networking including:
Networking Golf Scramble
Vino Voyage Networking Excursion
Exclusive! Participant Meet ‘n Greet
“Tasty Travels” Networking Reception
Food For Thought - Networking Roundtables Hosted by Industry Leaders
10th Anniversary Customer Contact Wild West Olympics
Plus a Whole Lot More
Experience customer service excellence from a new perspective.
Participate in a tour of Petco Park, where the San Diego Padres will share how they stay connected with their community of fans all year long.
What can I learn from a ballpark, Isn't this a bit out there in left field? Exactly. You will surely benefit from this non-traditional customer service tour.
Vice Presidents, Directors, and Managers involved with:
Customer Support Operations
Sales & Marketing