Building a One-Stop Shop for Enrollment Services

Develop a one-stop plan to improve the quality and speed of your customer service to students and stakeholders.

Education & Learning, Business

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Institutions that have successfully adopted one-stop models report increases in student satisfaction and retention. To effectively implement a one-stop model on your campus, you must begin by carefully considering the academic, registration, and financial service transactions that need to be blended, as well as your institutional space and resource limitations.

Join us in San Diego to explore the components of building a successful one-stop model to improve student service and support. We will examine four main components of the planning and implementation process:

Process redesign

Physical space considerations

Change management

Training staff


Institutional leaders and practitioners who are considering adopting a one-stop model or are in the redesign phase of their one-stop implementation will benefit from this event. Institutional teams are encouraged to attend from


Financial services and financial aid

Academic advising

Registrar’s office


On Tuesday morning, after registration and breakfast at the hotel, we will leave for a tour of the one-stop center at University of San Diego. We’ll begin by hearing about their implementation, then take a tour of the facility. Finally, there will be a panel discussion over lunch to explore how USD is continually improving their center.

Take Your One-Stop to the Next Level

After developing your plan for building a one-stop shop, join your colleagues for an additional day-and-a-half training on improving the overall effectiveness of your one-stop.

We want you to be satisfied with your Academic Impressions learning experience. If the program you purchased fails to meet your expectations, please contact us within 30 days and let us know. We’ll credit the full amount you paid toward another AI program that may better fit your needs.