The Act obligates the investment services company documented deliberations in consultation protocols and make them available to the customers. On 1 January 2010, the law regulating the legal conditions for Notes from total emissions and improve the enforceability of rights of investors from negligent advice in force. The aim of the amendment was based on the strengthening of the position of investors in lawsuits to false advice for securities transactions by the introduction of a mandatory consultation protocol. The challenge is not only to comply with legal and regulatory requirements, but also the stress of consultants with significant time shares. Failure to respect face penalties of € 50,000 per error log, regulatory sanctions, potential damage claims from customers in incalculable amount and especially significant reputational damage to the institution. The speakers have extensive experience in compliance environment in banks and have several months gained experience in the control and operation of controls of deliberations, technical and professional hotline (also OS +), control, evaluation and reporting of error rates and consulting rates. They will give numerous examples from practice the subject. The special feature of this event is that the participants with questions and requests can bring in-depth dialogue. Therefore, the number of participants is limited to 15 participants.