This course will provide an expert, comprehensive review of managing issues that arise out of contracts; how they can be identified, substantiated, managed & assessed in accordance with contractual requirements & best practice. Key Learning Outcomes Understand the aspects of contract administration that impact claims and disputes Establish what issues/claims are and when they occur Properly identify potential contract issues Ensure claims are properly presented and supported by relevant facts Establish how claims should be quantified and valued Understand what contractual requirements are in relation to claims Determine an effective claims management procedure Understand obligations when assessing claims Discover specific negotiation and behavioural skills to reduce the amount of time and energy spent on claims Understand the possible behavioural outcomes and learn an approach to avoiding negatives Gain insights into the nature of the various approaches to contractual dispute resolution About the Course How many times have legitimate claims for money and/or time been overlooked or rejected because they have not been identified or substantiated? This course will help participants review their claims, variations and disputes management processes. This will ensure they are identified, managed and agreed within the restrictions imposed by any agreement or contract. Where the contract or agreement provides little or no guidance regarding claims or disputes, the course will discuss what options are available. It will look at when these options should be implemented. The management of contract issues includes a number steps which should be followed to ensure the best possible outcome is achieved. Therefore the course will consider what information is required to properly substantiate and justify entitlement.
Speakers: Alan Patching, Sean McCarthy
Price : $ 2634.50 AUD