Organisations across Australia are facing the twin challenges of an aging workforce and economic volatility, which means frequent organisational restructure. To avoid the loss of critical knowledge, and strengthen their organisation for the future, knowledge professionals must have an effective, targeted knowledge transfer and retention strategy in place. If not, critical knowledge can just walk out the door, and never be regained.
But how can organisations retain and transfer this critical knowledge? Knowledge can’t just be taken straight from an employee’s head and stored electronically. An effective knowledge transfer strategy requires building meaningful relationships between generations of employees, creating a resilient knowledge culture and developing an employee exit strategy that retains critical knowledge.