Customer Experience in Social Media

Is your company really social? Are your customers really reaping the benefits of your social media strategy?

It’s not just enough to be present on a social media platform -- the ultimate...

Marketing & PR, Internet

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Is your company really social? Are your customers really reaping the benefits of your social media strategy?

It’s not just enough to be present on a social media platform -- the ultimate goal of every organization should be to create a customized digital experience that caters to your organizations individual needs and infrastructure and cultivates a conversation around your brand.

The ubiquitous access and scalable communication available because of social media have opened new channels to grow your business, created new mediums to engage and reward your customers, as well as established new guidelines for the overall customer experience.

When
From: July 30, 2012 00:00
To: August 01, 2012 23:59
Where

TBA, San Francisco, USA

Category

Marketing & PR, Internet

Tags

customer experience, social media

Hashtag

#cxsm

Website

Submitted by:

Conrad

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