Customer Experience World (formerly ECEW) returns to London on the 20th and 21st of May 2014. Join us as we explore our theme: Being good to customers is good business. Speakers will discuss the benefits of good customer experience including satisfied customers, increased sales and improvements in employee morale.
Join us for the opportunity to learn from customer experience experts about current best practice and the latest innovations. Speakers will explore what organisations need to do in order to close the gap between customer expectations and the reality of what is delivered with a focus on providing practical next steps on how to improve the customer experience in your organisation.
+44 (0)121 709