Customer Loyalty and Retention

Develop your plans, policies and methods into how to retain, secure and upsell your customer to increase profit, customer, customer base and ROI.

Business, Industrial

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Join us at the Customer Loyalty and Retention Summit (25th - 27th March, London) and learn how to develop a high impact strategy that allows you to monetise your customer retention strategies. In addition, address with leading experts how to navigate challenges facing loyalty and retention professionals including differentiating yourself from your competition, using social media more effectively and how to drive repeat business.

Join loyalty and retention experts from sectors including retail, telecoms, utilities financial services as they help you:

- Create loyalty and retention in a marketplace saturated with choice
- Engage customers through personalised service and marketing
- Understand the business value and impact of loyalty schemes
- Maximise your use of social media to develop loyal customers
- Use data analytics to drive customer engagement and increase retention
- Focus management on customer retention over acquisition.

Category: Conferences

Price: Standard Conference + 3 Workshops: £1699 + VAT, Conference Only : £1499 + VAT, Workshop only [Full Day]: £199 + VAT

From: March 25, 2014 09:00
To: March 27, 2014 17:00

IQPC London, 129 Wilton Road, SW1V 1JZ, London, United Kingdom


Business, Industrial


crm, customer analytics, customer loyalty, customer retention, profit, social media



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