Dealing With Toxic People

Innovation in its modern meaning is "a new idea, creative thoughts, new imaginations in form of device or method". Innovation is often also viewed as the application of better solutions that meet new requirements, unarticulated needs, or existing market needs.

Topic : Dealing With Toxic People
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"When someone shows you who they are, believe them the first time" Maya Angelou
Toxicity in the workplace acts like an infectious disease - it spreads and infiltrates teams and relationships, Without the understanding, skills and tools applied intentionally, toxicity will continue to spread eventually impairing the organization and burning out the leaders and staff.
Areas Covered in the Session :

The drivers of toxic behaviour - why they do what they do
The 19 Toxic Tactics deployed by energy vampires
How to decline invitations to participate in the toxicity
The protection matrix - how to use situational analysis to defeat toxicity
5 strategies to extricate yourself from a toxic situation
How to stay centered and present when faced with toxicity
A key to relieving your own frustration

Speaker Profile :
Michael Healey is a Keynote Speaker at Ijona Skills. Michael has been consulting and delivering engaging and impactful training programs for over 30 years in a very broad cross-section of industries and to people at all organizational levels and roles - from CEO to the front line. Michael believes that our workplaces and our workplace relationships can be fun, inspiring, energizing, satisfying and be creative and productive.
Contact Info :
Ijona Skills
Email :
Phone : +1 302-830-3132

Date and time
20 February 2020
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