We face constant software-fueled, consumer-led digital disruption. By 2016, 1 billion smartphones and tablets will be in people's hands, including those of your firm's customers and employees. The social, mobile, and digital software running on these devices empowers your customers and now forces your executives to rethink competitive strategies. Delivering engagement in the face of constant software-fueled disruption requires that you and your firm build a competency in software development and delivery to focus on what matters — and to stop doing the things that don't.
Are you prepared for the age of software?