Emotional Intelligence (EI) is the type of intelligence shown to make a truly successful communicator, manager, leader, negotiator and influencer. This course uncovers the methodologies and techniques to help you master it.
Key Learning Outcomes:
Discover the human brain, emotion and peak performance. What causes emotions and how do they impact others? Recognise essential terminology and general implications of improving performance based on emotional competence Develop a deeper, practical understanding of the key emotional competencies and how to gain, maintain, and enhance them Learn to adapt your behaviour to a style that is more conducive to improved performance. Examine the key aspects of EI - Self awareness - Self regulation - Social awareness - Social skills.
About the Course:
Regardless of the level of technical expertise your organisation possesses, it will be emotional expertise that takes you to the highest levels of performance.The concept of emotional intelligence first broke into mainstream management in the mid 1990s.In the last 13 years, there have been major advances. Organisations who have used emotional competencies have demonstrated substantial bottom line improvements as a direct result of these efforts.And now, you can do the same.In fact, several studies have shown that Emotional Intelligence (EI), which is based on Emotional Competence (EC) or Emotional Expertise (EE), almost always separates successful, high performing individuals from the average employee.In this course you will learn the essential elements of emotional intelligence, and gain practical understanding of the key emotional competencies, integrating Neuro Linguistic Programming (NLP).You will also learn the how to develop emotional expertise; the course will define the steps for building peak performance through emotional expertise.
Price: $ 2524.50 AUD
Category: Conferences | Business and Economics | Management
From: May 19, 2014 09:00
To: May 20, 2014 17:00
Informa Australia, Collins Street, 3000, Melbourne, Australia