Designed specifically for technical people with new management responsibility, this course helps you build emotional intelligence & your skills in leading, managing, empowering, influencing & driving the performance of others to meet organisational & personal objectives
The critical element that differentiates the successful manager is the application of effective interpersonal skills.
Key Learning Outcomes
Avoid the 5 most common mistakes made in delegating
Gain an insight into team roles, responsibilities and generate and foster team spirit
Acquire convincing motivation, communication and influencing skills
Develop a leadership style that gains buy-in and respect
Develop workable strategies for resolving conflict
Promote accountability and self improvement to achieve superior performance
Improve project management to deliver on time and on budget
Tactfully provide useful feedback – both positive and negative
About the Course
All too often, people have taken on management responsibilities on the strength of their technical or specialist skills. However, a management role depends on achieving results through others which requires a significantly different skill set.
This course has been specifically designed for new managers, to address the challenges faced with adapting technical skill bases to a new range of priorities.
You will spend time revising behaviours, beliefs, values and attitudes, and then use this awareness to help develop the skills to enable you to manage, lead and motivate their people to meet and exceed objectives.
You will take away a portfolio of realistic, relevant and immediately usable models, techniques and approaches that will dramatically improve your performance as a manager, help sustain productive working relationships with colleagues and build a committed and highly performing team.
Who Should Attend
This course has been specifically designed to meet the needs of those with a specialist skill who are now responsible for managing the work of others and motivating them to achieve outcomes.
A CPD Course
Use this course to help fulfil your Continuing Professional Development (CPD) educational requirements to retain your professional/chartered status. Contact your relevant association to learn how
From: May 13, 2014 09:00
To: May 14, 2014 17:00
Informa Australia, St Georges Terrace, 6000, Perth, Australia