Government departments are currently contending with how they can deliver better services at lower costs, particularly in light of the recent increased efficiency dividend. It is therefore essential that significant changes are made, for which process improvement is one of the key ways to drive down costs, increase efficiency and improve service delivery.
One of the major challenges to overcome when improving processes is managing people and cultural change. Attend this conference to hear strategies on how to strategically build a business improvement culture within your organisation.
From: February 26, 2014 08:00
To: February 27, 2014 17:30
Rydges Lakeside, 1 London Circuit, 2601, Canberra, ACT, Australia