From Design Thinking to DevOps and Back Again image

From Design Thinking to DevOps and Back Again

October 13th 2015 09:00 - 10:00

The era of digital service is shifting customers’ brand expectations from stability to responsiveness. Optimizing delivery speed is only half of this new equation. Companies also need to optimize their ability to listen and to act on what they hear. In order to maximize both velocity and responsiveness, companies need to transform up-front design into a continuous, circular design-operations loop that unifies marketing, design, development, operations, and support.

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Jeff Sussna

IT Service Innovation Consultant. Practitioner of Service Design / Behavior-Driven Development / Continuous Delivery / DevOps / Cloud Computing.


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