Improving the quality of service for members requires careful collaboration and support at all levels. From the federal government down to informal caregivers, everyone plays a role in coming up with more effective ways to handle the needs of dual eligibles. Finding a solution requires us to ask harder questions. How can we build a better network to close the gaps in care? What methods can we employ to target high-risk individuals to keep them out of the ER? Join leading health plans, government, and community-based agencies to discuss ground breaking innovations in long-term care management for dual eligibles.