Overview: In its Declaration on Patient-Centered Healthcare, The International Alliance of Patients' Organizations (IAPO) states that the essence of patient-centered healthcare is that the healthcare system is designed and delivered to address the healthcare needs and preferences of patients so that healthcare is appropriate and cost-effective. The Declaration sets out five principles of patient-centered healthcare: respect; choice and empowerment; patient involvement in health policy; access and support and information.
Why should you attend: Patient-centered care replaces current physician centered system with one that revolves around the patient-physician as a team. Effective care is generally defined by or in consultation with patients rather than by physician dependent tools or standards.
It is well established now that one can in fact improve the quality of health care and reduce the costs at the same time. This is exactly the principle behind the growing movement toward patient-centered care. Physicians practicing patient-centered care improve their patients' clinical outcomes and satisfaction rates by improving the quality of the doctor-patient relationship, while at the same time decreasing the utilization of diagnostic testing, prescriptions, hospitalizations, and referrals. Patient-centered practitioners focus on improving different aspects of the patient-physician interaction by employing measurable skills and behaviors. This type of care can be employed by physicians in any specialty, and it is effective across disease types.
Areas Covered in the Session:
Mission of patient centered care
IAPO attributes of patient-centered care
Human factors priorities for care givers
Equipment and supplies priorities
Co-ordination of care from the patient perspectives
Obstacles To Patient-Centered Care
Assessment by patients
An example of a patient care survey
Who Will Benefit:
Chief Medical Officers
Department Clinicians such as Radiology, Surgery, Emergency Medicine
Quality Assurance staff
Patient Safety staff
Dev Raheja, MS,CSP, A respected and sought out expert on hospital safety, author of Safer Hospital Care: Strategies for Continuous Innovation draws on his 25 years of experience as a risk management and quality assurance consultant to provide hospital stakeholders with a systematic way to learn the science of safe care. He teaches “Quality Improvement Methods in Healthcare” for the BBA program in Healthcare Management at Florida Tech University. He has written over 20 articles on healthcare quality and safety, and is a member of the American College of Healthcare Executives.