2013 marks the 16th year that Shared Services and Outsourcing Week has been held in Asia, with the collaboration of some of the best minds in this space. How much has the industry progressed since 1997? How many jobs have been created and how many lives have been transformed? The industry has certainly seen unprecedented growth, and we have responded with the development of new products and cities. With organisations reporting global captive roll-outs and new vertically specifi c outsourcing alliances, it’s not about to slow down. SSON provides various channels for those involved in the SSO space. Uniting practitioners, providers and advisors to help shape and guide this remarkable industry. Businesses now need to take advantage of the opportunities, stay one step ahead of this fast paced industry and be well positioned for growth.