The Shared Services & Outsourcing Network (SSON) is the largest and most established community of shared services and outsourcing professionals, with over 65,000 members globally. We provide the roof under which key industry experts and organisations share their experience, knowledge and tools, and your practitioner peers connect with others all over the world, face to face and online.
SSON focuses on developing its members through providing training, tools, and networking opportunities. Our staff members work from international offices in New York, London, Singapore, Sydney, Johannesburg, Berlin, Brazil and Dubai to research current trends and developments in shared services.
For more information on SSON and how to become a member visit: www.ssonetwork.com.
SSO Pro: Shared Services & Outsourcing Professional Training
"I’ve applied some of the learnings from this excellent course to cost-saving business initiatives we’ve implemented (largely related to better procurement and more active management of telecommunications devices). As a result, to date, our savings are around $400,000 per annum."
-SSO Pro Graduate
Does your Shared Services team have the skills, knowledge and pragmatic experience to generate better results?
Take advantage of strategic knowledge and pragmatic experience, hard-won from years of frontline work in captive shared services and outsourced environments, by our impressive line up of senior course leaders and enrol for the SSO Pro course today.
What is SSOPro?
The Shared Services Outsourcing Professional Course (SSOPro) fills a much needed gap in the skill level of the current shared services talent pool. Given the trend of staff entering shared services from what is generally a purely functional background, many are finding themselves not well-equipped to provide the value-adding, customer-centric services required by today’s ever more savvy business customers.
In designing this program, SSON has researched skill requirements and core competencies across a range of functions and industries. We have taken advice from some of the leading practitioners in the global marketplace, and are delighted to offer a comprehensive, monitored online program.
What does SSOPro cover?
10 competency and skill areas:
Contracting & Negotiation
Governance & Compliance
Customer and Stakeholder Service
Who Should Participate?
SSO Pro covers the full spectrum of competencies and skills, from practitioners to senior executives, covering all levels of experience.
"Online learning has always been attractive to me because I can continue my education without the commitment of having to be somewhere at a specific time. This program allows me to learn in the evenings and on the weekends, outside of working hours, but still allows me to collaborate with others through online discussion and scheduled conference calls."
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