Improve Productivity, Save Money, & Yield Competitive Marketing Information
Voice is no longer a limited to brief 2 way communications—it’s much more powerful. Smart Voice services such as call recording/archiving, Hypervoice text-to-speech indexing, voice biometrics and voice analytics turn communications into profitable information.
Call Recording/Archiving provides a detailed record of sales and call center interactions, as well as standard compliance activities in financial, health care, and legal firms.
Hypervoice Text-to-Speech Indexing provides an easy search of all business conversations by key word or phrase with the ability to play back the corresponding.
Voice Biometrics provide an easy way to authenticate employees and customers, eliminating passwords and pass phrases while speeding up call center interactions.
Voice Analytics is the tool to datamine call archives, allows businesses to identify the best call center practices and sift through calls to discover market trends.
Voice is Information
SmartVoice Conference delivers the insight you need to successfully implement solutions that will improve your company’s bottom line. This event will bring together Smart Voice vendors with service providers, call center operators, resellers, and businesses to discuss how SmartVoice services can improve productivity, save money, and yield competitive marketing information.