Last updated: November 30, 2018

The Terms of Service is effective as of the ‘Last Updated’ date above for anyone who is using Conferize's websites and services.

For event organizers required to comply with EU’s General Data Protection Regulation (GDPR), we have included a Data Processing Agreement (DPA) in these Terms Of Service. If you need to store a local copy or print it for your records, here is a PDF version for download.

Terms of Service

It’s simple, really. Conferize is an online service for events and people joining them. You can find events, register and buy tickets. You can set up an event to promote it or to create your own event website, build a community and sell tickets.

Depending on what you do, a set of conditions and terms applies. These follow here:

I’m visiting and event websites hosted by Conferize
I’m signing up for an account
I’m registering for an event
I’m setting up an event
I’m selling tickets for my event

I’m visiting and event websites hosted by Conferize

You should know that:

  • We set cookies on your computer to make it easier to run our business and serve you a good user experience.
  • The content is for your general information only. It is subject to change without notice.
  • The use of our services and any actions based on information found here is at your own risk. We try to keep things up to date and correct, but we cannot guarantee that information is accurate at all times.
  • We take no responsibility for our service being temporarily unavailable due to technical issues beyond our control.
  • Any external links found in our service are to provide further information. They do not signify that we endorse the websites that are linked to. Nor do we have any responsibility for the content of the websites that are linked to.
  • Some content in our service is owned by or licensed to us. This includes the design, layout, and graphics. Reproduction is prohibited other than in accordance with the copyright notice below.
  • This service and its content is copyright of Conferize - © Conferize 2011 and beyond. All rights reserved.
  • The name Conferize and belonging logo(s) and other brand elements are trademarks and may not be copied, altered or redistributed without permission.
  • You may not distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other forms of electronic retrieval system.
  • You agree not to hack, remove, circumvent, disable, damage or otherwise interfere with Conferize and our services.
  • You agree not to reverse engineer, decompile, disassemble or otherwise attempt to discover the source code of Conferize or any part thereof.
  • You agree not to modify, adapt, translate or create derivative works based upon the Conferize's service.
  • You agree to not make unsolicited advertisements, proposals, or send junk mail or spam to other Users of Conferize. You will also not use our service in violation of any local, state, national, or international law. Nor will you defame, harass, abuse, threaten or defraud other users of Conferize, or post, upload, or distribute content that is unlawful or that a reasonable person could deem to be offensive, objectionable, indecent, pornographic or otherwise inappropriate, or attempt to collect, personal information about Users or third parties, or use the content on the Conferize Service for any commercial use.

I’m signing up for an account

You should know that:

  • That our privacy policy applies.
  • You should be at least 16 years old. Older, if your country of residence requires you to be to consent to you sharing your personal information.
  • We request that you use a valid email address that you check frequently so we can reach you with important information about your account. You can update your email at any time.
  • Some of your information might be available to others within our service. You decide which information and in which context you want it to be available.
  • We will send you emails about our services. If you allow us.
  • Other users might send you messages via email if you allow this. Your email address is not revealed to other users.
  • Other can bookmark your profile and be updated on your activity in relation to events using Conferize.
  • You agree that we may suspend or delete your account and content you might have posted at any time.
  • You are solely responsible for keeping access to your account and password safe, and you agree to accept responsibility for all activities that occur under your account or password.
  • You agree that the information you provide to Conferize on registration and at all other times will be true, accurate, current, and complete.
  • We will not delete your account unless you specifically ask us to or you are in violation of these terms. You can edit or delete your account and profile information at any time.
  • You are responsible for the use of the service we provide, among other things your comments and your interactions with other users.
  • You are responsible for any content you upload or post to be shared publicly, it could be images, videos, presentation, links etc. By uploading content you also allow it to be shared across Conferize's services. You can delete any content you have uploaded at any time.
  • It is our policy to respond to notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act.

I’m registering for an event

You should know that:

  • You buy tickets from the event organizer, not from Conferize. Any legal or economic dispute about tickets and payments should be settled between you and the event organizer directly.
  • Conferize is in no way responsible for any loss in relation to the participation of events, nor for any cancellation of events or changes to the schedule or other event components, that you might have expected at the time of purchase.
  • When acquiring a ticket through Conferize registration you automatically allow the event organizer to contact you via email. The organizer is allowed to contact you in relation to the event and is not allowed to pass on your information to a third party.
  • If you choose to appear anonymous in the network of an event other attendees of the event will not be able to find you. The event organizer though will have access to the basic profile information that you provide.
  • A record of events that you have registered for is kept and might be accessible to others.
  • Additional terms set by the event organizer might apply. These will appear before the moment of registering and/or buying tickets for an event.
  • If the event organizer allows you are able to forward a ticket to someone else. In order for someone else to accept a forwarded ticket, setting up a Conferize user account is required.

I’m setting up an event

You should know that:

  • You are responsible for the content on your event listing or website, including comments and other content added by members of your event community. You should make sure, that content at all times adheres to any local or international regulation of content.
  • You can add contacts and keep track of anyone registering for your event or subscribing to updates from your event.
  • If you add anyone as a contact and message them you must have proper permission to contact them via emails, observing the CAN-SPAM act and other local regulation guiding marketing.
  • You have the ability to moderate and delete any comments made by members of your event community. And you have the option to ban people for repeated offense.
  • You are obligated to remove contacts from your contacts archive by request.
  • Some features are paid features offered and paid on a recurring subscription basis. You will always have the opportunity to review and accept any fees applied.
  • For any subscription to a paid feature, it will continue until you cancel it or it’s terminated by us.
  • You can cancel your subscription to any paid feature at any time effective from next coming term.
  • By purchasing and starting to use a paid feature, you authorize Conferize or its third-party payment processors to charge the credit card or other payment method identified by you, which you represent and warrant that you are authorized to use.
  • If your payment method for any paid service fails or your account is past due Conferize reserves the right to either suspend or terminate your access to one or more features or your account with Conferize.
  • Any fees charged are non-refundable. You agree to submit any dispute regarding any charge to your account in writing to Conferize within thirty (30) days of the charge, otherwise, that dispute will be waived, and the charge will be final and not subject to challenge. Refunds (if any) made pursuant to a dispute, are at the discretion of Conferize.
  • You are responsible for paying any governmental taxes imposed on your use of the Conferize Services, including sales, use, or value-added taxes.

Special Responsibilities under the General Data Protection Regulation (GDPR)

When you create events and become an event organizer through our services, you become a data controller in relation to the GDPR, and Conferize is your data processor.

This section of the Terms of Service sets out the rights and obligations that apply to Conferize’s handling of personal data as a Data Processor on behalf of the event organizer as a Data Controller.

The data processing will take place with regards to the relevant personal data regulation, hereunder but not limited to the General Data Protection Regulation (GDPR) (EU/2016/679).

Conferize shall only process the personal data relating to the event organizer’s use of the services on documented instructions from the event organizer unless processing is required under EU or Member State law to which Conferize is subject. The instructions are set out in the Terms of Service and the Privacy Policy.

Conferize ensures that only those persons who are authorized to do so can access the personal data being processed on behalf of the event organizer.

Event organizers generally agree that Conferize can engage another processor (subprocessor) and Conferize ensures that the Subprocessor is subject to the same data protection obligations as those specified in these terms of service and the privacy policy. We will inform the event organizers of planned changes, additions or replacement of the subprocessors so that the event organizers can object to such changes by canceling their subscription to our services.

Our current subprocessors the event organizers agree to by signing up for our services is listed here.

The event organizers’ may, at their own discretion and by their own providing of the legal requirements, transfer of data to third countries or international organizations, and we will assist the event organizers in doing so by their request, or if we are obliged to do so under EU or Member State law to which we are subject.

Conferize will assist the event organizers in ensuring compliance with the event organizers’ obligations pursuant to Articles 32-36 of the General Data Protection Regulation considering the nature of the processing and the data made available to us, cf. Article 28, sub-section 3, para f.

We shall, as far as possible, considering the nature of the processing, assist the event organizers with appropriate measures, in the fulfillment of the event organizers’ obligations to respond to requests for the exercise of the data subjects’ rights pursuant to Chapter 3 of the GDPR.

As Data Processor, Conferize shall, per request from event organizers, within reasonable time, make available to the event organizers all information necessary to demonstrate compliance with the obligations laid down in Article 28 of the GDPR and this section of the Terms of Service. Conferize will allow for and contribute to audits, including inspections performed by the event organizer or another auditor mandated by the event organizer. Conferize reserves the right to charge event organizer a reasonable fee for assisting with providing such information and/or audits.

Conferize shall take all the measures required pursuant to Article 32 of the GDPR which stipulates that with consideration for the current level, implementation costs and the nature, scope, context, and purposes of processing and the risk of varying likelihood and severity for the rights and freedoms of natural persons, the Data Controller and Processor shall implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk.

On termination of the processing services, we are obliged to erase or return all the personal data to the event organizer shall be under obligation, at the event organizer’s discretion, and to erase existing copies unless EU law or Member State law requires storage of the personal data.

I’m selling tickets for my event

You should know that:

  • Tickets are issued and sold by you as the event organizer with Conferize as a third party service. Any disputes on terms of sales, refunds, fees, taxes, tax deduction, and any other issues regarding the transactions between ticket buyer and event organizer must be handled and settled directly as a matter between you and the ticket buyer.
  • Conferize is in no way responsible for any loss in relation to tickets sales or the participation of events, nor for any cancellation of events, or changes to the schedule or other event components, that the ticket buyer might have expected at the time of purchase. Conferize do not offer a service to refund tickets. If an event is canceled any the refund must be issued directly from you to the ticket buyer.
  • You have the option to set additional terms for purchasing tickets to your event.
  • With Conferize Registration, organizers can sell their tickets. For each sold ticket the purchasing amount is transferred to the organizer’s Payment Service account (Paypal or Stripe) after an agreed Registration fee has been deducted. The registration fee is non-refundable.
  • Payment service fees and additional registration service fees on ticket sales are subject to change.
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