We are celebrating Call Center Summit's 9th year and with a world changing at lightening speed, it's not only our job but duty to ensure the conference meets market needs.
Join the Cultural Revolution and be part of an event that challenges the status quo and explores remarkable service every time, everywhere.
The Future Call Center Summit focuses on the rapid changes occurring as executives focus on customer engagement, delivering business value, engaging employees adn leveraging technology for efficiency. This event will help you tackle your challenges head on. Through a wide-variety of formats and event experiences you will roll up your sleeves for an action-oriented experience where experience-based presentations provide proof, keynotes provoke and like-minded peer meet-ups provide the intimate forum to solve what keeps you up at night. You've never experienced this type of event before.