The must-attend event in the industry calendar, this conference will explore Britains electricity, gas, and water industries through innovation, infrastructure, security of supply, asset management, competition and affordability.
Forming the first day of this flagship event is our Customer Operations in Utilities Day. This will provide a forum dedicated to exploring operational service issues across water, electricity and gas industries. Topics include restoring trust, measuring and improving customer experience, delivering a consistent level of service across multiple channels, and fostering better customer relationships through the use of metering.
The Future of Utilities & Customer Operations: GBP 1845
The Future of Utilities Only: GBP 1445
Customer Operations in Utilities Only: GBP 945
Venue: etc.venues, 200 Aldersgate, London, EC1A 4HD, UK