With the introduction of increased fees in the HE sector, there's been a growing emphasis on improving the online systems and services offered to students. The increased use of mobile devices has added to the pressure, demanding that services are delivered to a range of platforms, with 24/7 availability.
In this almost 'perfect storm of challenges' there have been many opportunities, leading to exciting and innovative developments across the sector. The aim of this one day event is to bring together anyone with an interest in this area - managers of student services, developers, learning technologists and so on - to showcase some approaches and tools, discuss the issues and ponder the future. Are we providing the right services in the right way? Should we be looking for a 'one stop shop' or is the varied nature of virtual learning environments, timetabling systems, library search tools and such so different that a single point of access is unrealistic, or even undeliverable?