No matter what the size of the organisation, working in a virtual team is now the way that discussions are held and decisions made. Often members of these teams are external to the organisation, and may well be in a different country and time zone.
Virtual teams are not a new way of working, and over the last three decades a great deal of research and experience has led to the establishment of a substantial amount of good practice in the management of virtual teams. However it seems that few organisations offer staff tuition in either how to participate in a virtual team, or in managing such a team.
Among the subjects to be covered will be:
Understanding why and how virtual teams differ from co-located teams
Making good use of audio and video technologies
Preparing for virtual team meetings
The best structure for a virtual team meeting
How to address the common challenges of virtual teams
Evaluating team performance
Developing training courses for virtual teams and team members
The course will be a mixture of presentations and group work to enable delegates to gain an insight into the benefits and challenges of virtual teams