Why you should come to UserConf
UserConf is the only conference of its kind, built to bring education and insight to people working in customer support and community management.
We even think founders and CEOs of companies will benefit, as long as customer support is your passion and learning how to offer better support is your goal. We think caring for and retaining customers is big business.
We think customer support is just as important as sales and marketing. We tried to find a conference that reflected these values. We couldn't. So we created UserConf, a conference for people like us.
For customer-focused people who are:
If you’re asking who actually decided to pull this event together, that’d be the fine folks at UserVoice and CoSupport. Not a customer? No sweat. This event is for you too. We hope you’ll learn more about both companies, but this conference isn’t one of those long product infomercials. We won’t pitch you, bro.
The conference about keeping your customers (happy).
Join us in San Francisco for the only event of its kind - focused completely on understanding and helping your customers. We're returning to the site of the first ever UserConf for the biggest and best UserConf yet. We're taking over not just the Cowell Theatre but the adjacent Herbst Pavilion. That's right we've got a whole freaking pier at our disposal for UserConf 2014!
And we'll need it because we're expecting the largest UserConf yet with not one, but TWO, tracks of content for the first time ever: one for support & community topics and another specifically for product management topics.
UserConf is the preeminent conference for user-centric people—customer service managers and agents, community managers, founders & product managers—who are passionate about doing the kind of work that earns kudos from customers every day.